To make a backup of your Easy Projects installation prior to upgrade it, follow the steps described below.
1) Launch MSSQL Server Management Studio from 'Start -> All Programs':
2) Once you are logged in to your SQL server locate your Easy Projects database, right-click on it and choose 'Tasks -> Back Up':
3) Make sure you choose 'Full' backup type and check location where the backup file will be created. The path can be changed if necessary:
Press OK to start the backup process.
4) Now make a copy of your EP installation folder, e.g. zip it:
If you encounter any errors during the EP upgrade process or after, please take screenshots of the errors and upload them with your support ticket. In order to open a ticket with our technical support, click on 'Submit a Ticket' at:
http://support.myeasyprojects.net
In order to roll back to the original EP install in case of a problem, simply reverse the process: restore Easy Projects database from the backup and copy the folder with Easy Projects files back to 'c:\Inetpub\wwwroot\' folder.
Article ID: 158, Created On: 9/13/2011, Modified: 3/5/2012