To access Workflow, you must have the ‘Manage system settings’ permission enabled in her role. How to enable permissions, see Roles and Permissions.
Adding statuses is part of workflow.
To add a status:
Go to User Menu | Settings | Workflow.
Click '+ New Status' beneath the list of available statuses:
Type a name for the new status.
Select a type for the status: Treat as Open, Treat as Completed, or Treat as Hold.
Select what items the status should apply to: Portfolio, Project, task, Issue, Request, or a combination of these.
Editing a status
Deleting a status
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