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Home > Knowledge Base > Root > E-mail Notifications & SMTP > Why e-mail notifications are not working on my server? How can I change SMTP settings?
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Article ID 6
Created On 2/21/2008
Modified 3/24/2009

Why e-mail notifications are not working on my server? How can I change SMTP settings?

To make e-mail notifications work, please check the following:

  1. Log in as Administrator, open 'Options' page, go to the 'Program settings' area. Make sure that the box 'Enable notification system' is checked.
  2. Go to the 'E-Mail sending settings' area.

If your SMTP server requires authentication:

1. Make sure that option 'Use SMTP authentication' is enabled;
2. The field 'SMTP server' is filled with an existing SMTP server's name or IP address;
3. The account you've specified in the 'User name' field exists in the SMTP server;
4. Re-enter a password for specified SMTP account.


If your SMTP server doesn't require authentication:

You don't need to choose 'Use SMTP authentication' option and fill the 'User name' and 'Password' fields.
Make sure that the field 'SMTP server' has a correct value.

Note: Easy Projects .Net assumes you are sending email on SMTP port 25, if the port number is different, you will need to open the actual database table holding this info (Your EP database and table tt_options and look for the "smtpport" field and change the number, then restart the asp.net session.