Request by e-mail (such as issue by e-mail)
Idea shared by Lauge Skriver Grønlund - July 14, 2015 at 6:27 AM
The same function as issue by e-mail is wish to created an request by e-mail.
Same functionality, different activity, different setup/e-mails-address.

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Fred Jones Replied
December 17, 2015 at 7:01 PM
Hello Lauge,
I hope you would find that the Custom Form feature assists you in this regard as you can create forms which can be created, completed by outsiders and these can them be converted to Requests (or issues, tasks or projects as well). 
The Custom Form feature is a much newer feature than the Issue by email.
If you have any questions or comments, please reach out to our support team.
I hope this assists you.
Fred Jones
Easy Projects Customer Success Manager

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