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Sending Emails to a Project Task to record as a Message
Idea shared by Emily Davis - October 29, 2015 at 3:10 PM
Proposed
In old PM System, we had ability to forward outside emails (with attachments) to tasks, in order to record them to the activity or project. This was critical for us, because many requestors / guest users will start a message by traditional email, so it can't get recorded as activity to the project without a lot of manual work.   
 
It would be GREAT to have ability to forward an email to the Project ID / Name...the old system used a Subject Line Matching system with the same email address for our account. So the email we sent it to was always the same, but hte Subject Line would change.  This was a feature in 5pmWeb, if you are interested in researching it.

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Fred Jones Replied
November 18, 2015 at 6:17 AM
Hello Emily,
 
There is a way to have an email to be sent to an email address that you set up which Easy Projects then regularly reads and imports the message. If the name of a project is in angle brackets such as <project name> the email will be imported into that specific project. 
 
You can find details of this functionality and how to set it up in the Online Help and the details can be found at: https://www.easyprojects.net/help/issue_by_e_mail_settings.htm
 
Currently this would appear to be the closest to your suggested functionality that can be found in Easy Projects,
 
I hope this assists you.
 
Fred Jones
Customer Success Manager

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